Privacy Policy

1. Introduction

COR Solutions Services Ltd (Company No. 15027891) ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you register for and attend COR Summit events.

2. Information We Collect

We may collect and process the following personal information:

• Name, email address, and phone number
• Professional information (company name, job title)
• Dietary requirements and accessibility needs
• Payment and billing information
• Event attendance and participation data
• Communication preferences and marketing consent

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing summit registrations and managing attendance
• Communicating event details, updates, and schedule changes
• Providing event materials, badges, and certificates
• Facilitating networking and community connections
• Improving future summit experiences
• Sending marketing communications (with your consent)
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract performance: Processing necessary for event registration and attendance
• Consent: Marketing communications and optional data collection
• Legitimate interests: Event improvement and security purposes
• Legal obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

We may share your personal information with:

• Event venue partners and service providers
• Payment processors and financial institutions
• Technology service providers (email, registration platforms)
• Professional advisers (legal, accounting, insurance)

We do not sell or rent your personal information to third parties for marketing purposes.

6. International Data Transfers

Summit events may take place internationally. When transferring data outside the UK/EEA, we ensure appropriate safeguards are in place through Standard Contractual Clauses or other approved mechanisms.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, typically:

• Event registration data: 3 years after the event
• Financial records: 7 years (legal requirement)
• Marketing consent: Until you withdraw consent

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate information
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw marketing consent anytime

To exercise any of these rights, contact us at enquiries@corsolutions.co.uk

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyse site usage. You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

www.ico.org.uk/make-a-complaint